- MY ORDER HASN’T ARRIVED. WHAT SHOULD I DO?
If you have not received your work, please email email@example.com
- WHAT CAN I DO IF MY ORDER IS DAMAGED, OR I RECEIVE THE WRONG WORK?
We take great care to pack your artwork and want you to receive it in perfect condition. If your work is damaged or incorrect, please email firstname.lastname@example.org including photographs clearly showing the damage or incorrect work, as well as the packaging it arrived in.
- HOW MUCH IS SHIPPING?
Domestic shipping is at a nominal rate, which depends on the size and weight of the artwork, and whether it has to be shipped flat or rolled in a tube. We offer custom shipping options at request for international orders. If you live outside India and would like us to ship art to your country, please email email@example.com.
- CAN I COMMISSION A PAINTING?
Yes, you can commission a painting from most of our artists, however, some of them do not take commissions. Please email firstname.lastname@example.org, including the artist you would like to work with and any specifics about the painting you have in mind.
- WHERE IS YOUR GALLERY?
We do not have a permanent gallery space but we host events and exhibitions at various venues across Bangalore, India throughout the year.
- WILL I GET A CERTIFICATE OF AUTHENTICITY WITH MY ARTWORK?
Yes, we provide a Certificate of Authenticity that has been signed by the artist, as well as a representative of the gallery.
- ARE THE ARTWORKS ORIGINAL?
Each artwork on KALASTROT.com is an original work of art that has been signed by the artist and is accompanied by a Certificate of Authenticity.
- ARE THE ARTWORKS SIGNED BY THE ARTIST?
Each artwork is signed by the artist.